Our Terms and Conditions

These Terms and Conditions ("Terms") delineate the guidelines and rules governing access to Primal Intelligence's online and in-person courses. By Enrolling in Our Courses, you acknowledge and agree to these specified Terms. We strongly encourage you to carefully peruse and comprehend these terms before enrolling in our courses.

1. Course Offerings

  •  Primal Intelligence offers a diverse array of courses encompassing the following programs:

    • Inside Out Coaching Course

    • Inside Out Therapeutic Coaching

    • Inside Out Practice Elevator

    • Inside Out Impact Academy

    • Art of Facilitation (Level 1, Level 2, and Level 3)

    • Conscious business courses such as First 10, Primal VMV and more.

2. Duration of Access

  • Certain courses grant access to a video library for a limited duration, often spanning 6 or 12 months. Course descriptions will explicitly specify the duration of this access and indicate whether video library access is inclusive.

3. Services

  • Subscribing to a course confers access to the services described in the course summary. Additional services, like one-on-one and group coaching and supervision calls, may entail extra fees.

4. Payment and Payment Terms

  • Payment should be made in the specified currency using the selected payment methods. Customers are subject to third-party payment processor terms like Stripe or PayPal. Access to the online course will be terminated if payment is not completed within the specified timeframe.

  • Flexible payment plans are available, including full or instalment-based options. The modes of payment and respective instalment schedules may vary according to the selected course.

5. Money-Back Guarantee

  •  Inside Out Coaching:

    • We are so confident in the value that Inside Out Coaching Course will provide you that we guarantee that if you complete all the course requirements and follow our recommendations, you will learn something new about yourself and/or increase your skills and capacity, which will support you in being a better-connected coach. If you do not, we will refund your tuition fee.

    • Tuition Fee: $2000

    • Everything we do revolves around relationships. As such, you need to contact us, raise any issues with us in a timely manner, and provide us with specific feedback.

    • No refunds will be issued without prior conversation with one of the trainers.

  • Inside Out Business:

    • We are confident that you will earn back the cost of your investment within 6 months of completing the Inside Out Business Program. If you do not, we will refund 100% of Inside Our Business Program fees

      • You must attend all live sessions and complete all exercises and tasks.

      • Everything we do revolves around relationships. As such, you need to contact us, raise any issues with us in a timely manner, and provide us with specific feedback.

      • No refunds will be issued without prior conversation with one of the trainers.

6. Refund and Cancellation

  • Participants can request a full refund if the cancellation is made in writing at least Fourteen (14) days before the course starts. Cancellations within Fourteen (14) days of the course start date will result in a 10% cancellation fee. Refunds will not be issued for cancellations after the course officially begins unless otherwise offered as part of the course guarantee.

7. Disputes

  •  If any disputes or disagreements arise from these Terms and Conditions, both parties agree to engage in good-faith negotiations to seek a resolution. If an amicable resolution cannot be reached, both parties agree to enter into mediation, with the costs of the mediation to be shared equally. If mediation does not result in a resolution, either party may pursue legal action, and any legal proceedings will be conducted in accordance with the laws of [Jurisdiction]. The prevailing party shall be entitled to recover reasonable attorney fees and costs associated with the dispute. This Disputes section aims to encourage communication and negotiation in the case of disagreements and provides a structured process for resolution.

8. Intellectual Property

  • All course-related content, including text, images, software, design, and videos, is the intellectual property of Primal Intelligence. The unauthorised reproduction or distribution of these materials is strictly prohibited.

9. Limitations and Disclaimers

  • While our courses strive to be informative and offer guidance, they do not provide specific financial or legal advice. Customers bear the responsibility for their decisions.

10. Conclusion

  • The Terms and Conditions provided herein constitute the complete agreement between you and Primal Intelligence, superseding all previous understandings, representations, and warranties.

  • For any inquiries or concerns regarding these Terms and Conditions, please get in touch with us using the contact form on this website.

Last updated: April 18, 2024